General

Why is the video buffering or regularly freezing?
Is your connection fast enough? Try to stop all current downloads, videos you are watching or torrents and visit http://www.speedtest.net .  Test your down...
Tue, 31 Jan, 2023 at 11:36 AM
I’m receiving a “we’re sorry, this content is only available in certain countries” message
Due to broadcast restrictions, WTA TV events are not available for live streaming in the UK, China and the US.  In order to enjoy coverage of the WTA to...
Tue, 31 Jan, 2023 at 1:31 PM
I can’t access the stream on my device
First of all make sure you are connected to a fast enough mobile network (3g, 4g, Wi-Fi). If you believe you have adequate bandwidth, utilise Safari as the ...
Tue, 31 Jan, 2023 at 11:41 AM
How do I cancel my subscription?
You can cancel or unsubscribe from the service in your My Account section, if you look in the ACTIVE SUBSCRIPTION section, there is a CANCEL button. If you ...
Wed, 15 Mar, 2023 at 11:55 AM
I had a subscription but it has expired – how do I renew it?
The best way to do this would be to log in and once done click on the SUBSCRIBE button on the top right-hand side of the page. Once clicked, please choose a...
Tue, 31 Jan, 2023 at 12:10 PM
How can I update my payment details?
Once logged in navigate to My Account at the top right of the page and then update billing details
Tue, 31 Jan, 2023 at 12:12 PM